Privacy notice

Last updated: 20 October 2026

Summary

Data controller

Alejandro Sánchez, an individual, Mexican tax ID (RFC) SALA850503MY3, located at Cipres 1500, San Mateo Atenco, Estado de México, 52014, Mexico. Contact: soporte@fadenoapp.com.

What data is processed and where it goes

1. Meeting audio

Only while you record, the app sends system and microphone audio, encrypted (TLS), from your Mac to our relay server ("proxy"). The proxy forwards it in real time to Deepgram, Inc. (USA) for transcription and returns the text to you. The proxy doesn't store the audio: it only counts the time transcribed, to measure your usage.

On every request we tell Deepgram not to use the audio to improve its models. With that option set, Deepgram keeps the audio only as long as it takes to transcribe it.

2. Transcript text

To write the minutes, the Catch me up summary, answers to your questions and translations, the app sends the text needed —excerpts from the transcript or your minutes, plus your question— through the proxy to OpenAI (USA). The proxy doesn't store that text or the response: it only counts the volume processed, to measure your usage.

OpenAI doesn't use data it receives through its API to train its models. As a general rule for all its API customers, OpenAI keeps requests and responses for up to 30 days in abuse-monitoring logs, to detect uses that break its policies, unless the law requires it to keep them longer. After that it deletes them. More detail in OpenAI's documentation.

3. Your meeting files

Transcripts, minutes, translations and the index Fadeno uses to answer your questions are stored only on your Mac, in the folder you choose in Settings → Storage. We have no access to them. If that folder syncs to a cloud service (for example iCloud), that service's policy applies; the app warns you so you can choose another one. The activation credential is stored in your Mac's keychain.

4. What our server stores

For each activated copy of the app, the proxy keeps only:

• A service token: a random identifier the app receives when activated.
• A device identifier: a random value generated by the app. It is not your serial number and is not derived from your hardware.
• The activation status: whether it comes from the App Store subscription or the free trial, and when it expires.
• A content-free usage counter: audio time per channel, text volume processed, estimated cost and subscription expiry date.

Server logs include the truncated token, bytes and duration of each session; never audio or text. The server is hosted on Railway (USA). This data is backed up daily, and each backup is kept for 30 days.

5. Purchase and activation

Payment is handled by Apple through the App Store; we never receive your card details. The app activates the service by checking your purchase with Apple: we receive only the purchase receipt signed by Apple (transaction and product identifiers, purchase and expiry dates), not your name, email or Apple ID. Apple processes purchase data as an independent controller under its own privacy policy.

The free trial requires no payment; its hours are counted with the device identifier described above. If you write to support, we keep that conversation as long as needed to help you.

Screen Recording permission

Fadeno asks for macOS "Screen Recording" permission because it is the only permission that lets an app capture the audio playing on your Mac (the other participants' voices). Fadeno does not capture, store or send any image of your screen: the permission is used solely for system audio and to read the window title of Teams, Zoom or Google Meet, which we use to suggest the meeting's name. That title is kept only on your Mac, as the meeting's name, and you can change it. You can revoke the permission in System Settings › Privacy & Security › Screen Recording; without it, Fadeno cannot transcribe.

Why we use the data

Everything described above is needed to provide the service you pay for: transcribing your meetings, generating minutes, summaries, answers and translations, measuring usage and applying the included hours, activating and validating your subscription, providing support and protecting the service from abuse.

There are no secondary purposes: we don't use your data for advertising, marketing or profiling.

What we don't do

• We don't create accounts or ask for email, name or password in the app.
• We use no analytics, advertising or trackers in the app or on this website. This site uses no cookies.
• We don't sell or share data with third parties.
• We don't ask for sensitive personal data. Your meetings may contain any kind of information, which is why their audio and text aren't stored on our server, and what is sent is limited to what's needed to give you the result.

Providers and transfers

Deepgram, Inc. (transcription), OpenAI (writing and answers) and Railway Corporation (server hosting) process data on our behalf and under our instructions, in the United States. Under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties these are disclosures to processors, which don't require your consent. We don't transfer your data to third parties for their own purposes, unless ordered to by a competent authority.

Recording other people

You're responsible for telling participants that the meeting is being transcribed and for complying with applicable law. In many places the law requires that they know.

Deletion

• One meeting: open it, click Delete and type "delete". All its files are removed from your Mac.
• Everything: Settings → Data → "Delete All Fadeno Data…" removes meetings, credentials stored in the keychain and preferences.
• On our server only the content-free usage counter remains. To delete the token and counter too, write to soporte@fadenoapp.com. Backups that still contain them disappear when they reach 30 days.

Your rights

You can access, rectify, cancel or object to the processing of your data (ARCO rights), and revoke your consent or limit the use of your data, by writing to soporte@fadenoapp.com. Tell us which right you want to exercise and how to reply to you. We'll reply within 20 business days at most.

If you believe we haven't handled your request, you can contact the Secretaría Anticorrupción y Buen Gobierno, the personal data protection authority in Mexico. If you live outside Mexico, you can also exercise the rights your country's law gives you.

Minors

Fadeno has no age-restricted content and doesn't treat data differently depending on the user's age. If you're a minor, use the app with the permission of a parent or guardian.

Changes

If this notice changes, we'll publish the new version here with its date and, if the change is significant, let you know in the app.